Built for the shop floor
A tour of the pieces: intake, the job board, parts inventory, and work logs.
Ticket intake
Every job gets a unique ticket number with the customer, device, issue, and priority attached.
Status board
Six statuses from intake to picked up. Filter by technician or priority; rush jobs surface first.
Technician assignment
Managers assign jobs to techs, and each tech sees their own queue.
Parts inventory
SKUs with quantity on hand. Recording a part against a job decrements stock automatically.
Work logs
Techs log minutes and notes per job, so time is accounted for on every ticket.
Pickup & completion
Marking a job picked up stamps the completion time and closes the ticket.
How a job flows
- 1
Front desk logs the ticket1 min
Customer, device, issue, and priority go in; a ticket number like RJ-1042 comes out.
- 2
Tech works the jobper job
Diagnose, order parts if needed, repair, and log minutes and notes as you go.
- 3
Ready for pickup1 click
Mark it ready, then picked up — the completion time is stamped and the ticket closes.
These pages mirror the internal tool. Sign in with your staff account to work real tickets.